1. Information We Collect
We may collect information you provide when browsing our store, placing an order, creating an account, or contacting us. This may include your name, email address, phone number, shipping address, billing details, order information, and other details necessary to process your purchase.
2. How We Use Your Information
We use collected information to process and deliver orders, manage customer accounts, provide support, communicate about purchases, handle returns or exchanges, and improve our website and services. We may also use information to maintain store functionality and provide a convenient shopping experience.
3. Order and Delivery Information
To complete your order, we may use your name, phone number, shipping address, and order details for delivery and fulfillment purposes. Relevant information may be provided to delivery or logistics partners when necessary to arrange and complete your order.
4. Cookies and Website Usage
Our e-commerce website may use cookies and similar technologies to maintain shopping sessions, remember preferences, support website functionality, understand general usage, and improve navigation. You can manage or disable cookies through your browser settings, although some website features may be affected.
5. Cash on Delivery Payments
We currently offer Cash on Delivery as the available payment method for eligible orders. Payment is collected when your order is delivered. We do not collect or store online card, banking, or other digital payment information through our website.
6. Customer Account Information
If you create a customer account, we may store information such as your name, contact details, saved addresses, order history, and account preferences. You are responsible for keeping your account credentials confidential and should contact us if you believe your account has been accessed without authorization.
7. Customer Support
When you contact us, we may collect information needed to understand and respond to your request. This may include your name, contact details, order information, product details, and communications concerning delivery, returns, exchanges, cancellations, or other questions about your shopping experience.
8. Information Sharing
We may share relevant information with service providers that help operate our e-commerce store, including delivery partners, logistics providers, website services, and customer support providers. Information is shared only when reasonably necessary to process orders, provide services, or operate the website.
9. Data Security and Retention
We take reasonable measures to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure. Information may be retained for as long as necessary to process orders, maintain customer records, provide services, resolve disputes, and meet applicable legal or business requirements.
10. Your Privacy Choices and Policy Updates
Depending on applicable laws, you may request access to, correction of, or deletion of certain personal information. You may also contact us regarding your privacy preferences. We may update this Privacy Policy from time to time, with the latest version published on our website.
